FAQ

Do wigs come in different sizes?

Our wigs come in one size catered to fit medium (average) sized heads (21-22 inch circumference)

How long do normal orders take to process?

Orders are processed 2-5 business days after payment is made.

What is the difference between Virgin and Raw hair?

Virgin hair has been processed with some heat and chemicals to give hair a specific wave pattern. RAW hair is completely unprocessed and is in the same natural state it was in before leaving the donor. Raw hair tends to last longer than virgin because it is unprocessed.

Can I get a refund or exchange?

All sales are final unless there was an error made with the order on our end. In this case please email poshwigsbysav@gmail.com within 48 hours of receiving your order and we can help get the issue resolved.

How long do custom orders take to process?

Custom order will take up to 7 business days to process.

Do you offer international shipping?

Due to delays being caused by COVID-19 , we are currently only shipping within the United States

How do I place a custom order?

Custom orders can be placed by filling out the Custom Wig Inquiry form and we will respond within 48 hours confirming if we can fulfill the order.